okzo Terms & Conditions

1. Acceptance of Terms

By accessing, registering with, or using the okzo platform at okzo.bet, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. These Terms apply to all users of the okzo platform, including registered account holders and guests browsing the platform without an account. If you do not agree to any part of these Terms and Conditions, you must immediately discontinue your use of okzo.

These Terms and Conditions, together with our Privacy Policy and Responsible Gaming Policy, constitute the complete agreement between okzo and each user. okzo reserves the right to amend these Terms at any time. Updates will be communicated via the platform. Your continued use of okzo following publication of any update constitutes acceptance of the revised Terms.

2. Eligibility Requirements

To register for and use an okzo account, you must satisfy all of the following eligibility requirements at all times. okzo reserves the right to request verification of any eligibility requirement at any time and to suspend or terminate accounts where eligibility cannot be confirmed.

• You must be at least 21 years of age. okzo does not permit use of the platform by any person under 21, regardless of the legal gambling age in any jurisdiction. Age verification may be requested at registration or at any time during account use.
• You must be a natural person acting on your own behalf and in your own name. Corporate entities, trusts, and any form of third-party account operation are not permitted under any circumstances.
• You must not currently be subject to a self-exclusion order placed through okzo or any other gambling platform. Attempting to circumvent a self-exclusion by registering a new okzo account is strictly prohibited and will result in immediate account closure.
• You must provide accurate, complete, and current personal information at registration and keep it updated throughout the life of your account. Providing false or misleading information is grounds for immediate account suspension and forfeiture of any account balance.

3. Account Registration and KYC

To access the full range of okzo features — including deposits, withdrawals, and promotional offers — you must complete account registration and satisfy our Know Your Customer (KYC) verification requirements. okzo uses KYC to comply with anti-money laundering obligations, confirm player age and identity, and protect the security of the platform and all users.

• Each person may hold only one okzo account. Multiple accounts are strictly prohibited regardless of whether different mobile numbers or email addresses are used. Discovery of multiple accounts operated by the same individual will result in all such accounts being suspended and balances reviewed.
• KYC verification requires submission of a government-issued photo ID (national ID card, passport, or driving licence) and proof of your registered mobile number. Additional documentation may be requested for high-value accounts or large withdrawal transactions.
• You are responsible for maintaining the confidentiality of your okzo account password. okzo will never request your password by email, SMS, or any channel other than the official account recovery process within the platform. You must notify okzo immediately if you suspect unauthorised account access.
• All personal data collected during registration is handled in accordance with our Privacy Policy. By registering, you consent to okzo processing your personal data for KYC verification, fraud prevention, and customer support purposes.

Key Platform Terms at a Glance

4. Deposits and Withdrawals

All financial transactions at okzo — including deposits, withdrawals, and bonus credits — are governed by the following rules. By making a deposit to your okzo account, you confirm that the funds originate from a source lawfully owned by you and that you are not depositing on behalf of any third party.

• Minimum deposit: ৳200. Maximum deposit per single transaction: ৳100,000. Daily deposit limit: ৳500,000, unless a lower limit has been set by the player via the responsible gaming tools in their account dashboard.
• Minimum withdrawal: ৳200. Withdrawals are processed to the same mobile wallet used for the most recent deposit, subject to KYC verification being complete. okzo does not process withdrawal requests to third-party accounts or accounts not registered in your name.
• Withdrawals from accounts with active bonus balances are subject to the applicable wagering requirement being satisfied in full before processing. Attempting to withdraw before wagering requirements are met will result in the forfeiture of any outstanding bonus balance.
• okzo does not charge fees on deposits or withdrawals. Transaction fees charged by mobile wallet operators (bKash, Nagad, Rocket, Upay) are the responsibility of those operators and are not controlled by okzo. Players should check their wallet provider's fee schedule independently.
• If a deposit is made in error or a technical issue results in a double credit, you must notify okzo support immediately. okzo reserves the right to reverse erroneous credits at any time and is not obligated to allow wagering on funds credited in error.

5. Bonuses and Promotions

okzo offers a range of promotional bonuses to new and existing players. All bonuses and promotions are subject to the specific terms published alongside each offer, in addition to the general rules in this section. In the event of any conflict between offer-specific terms and these general Terms, the offer-specific terms shall prevail.

• Bonuses are credited as bonus funds held separately from your real-money balance. Bonus funds must satisfy the applicable wagering requirement before they can be transferred to your withdrawable balance. Bonus funds may not be withdrawn directly.
• Only one welcome bonus is available per player, per household, and per device. okzo may use technical and manual methods to identify attempts to claim multiple welcome bonuses. Any such attempt will result in bonus forfeiture and potential account suspension.
• Bonuses may not be transferred between accounts, exchanged for cash outside the normal wagering process, or used with any strategy that okzo determines to constitute bonus abuse. Detected bonus abuse results in forfeiture of the bonus and all associated winnings.
• okzo reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Where a promotion is withdrawn after a player has already opted in, okzo will honour the bonus in its original form for that player's current promotional period where technically practicable.

6. Responsible Gaming

okzo is committed to providing a safe and responsible gaming environment. As a condition of using the platform, all players agree to use the responsible gaming tools available in their account dashboard and to play within their personal financial means. okzo takes problem gambling seriously and provides tools and resources to support players experiencing difficulty.

• Deposit limits: Players may set daily, weekly, or monthly deposit limits from their account dashboard. Limits take effect immediately and cannot be increased for 24 hours after being set. Decreases to existing limits take effect immediately.
• Self-exclusion: Players who feel their gambling is becoming a problem may request a self-exclusion through the okzo responsible gaming page or by contacting support at [email protected]. Periods available: 1 month, 3 months, 6 months, 1 year, or permanently. Once in place, a self-exclusion cannot be reversed before the chosen period has elapsed.
• Reality checks: okzo provides optional session-time reminders that alert you when you have been playing for a specified period. These help you stay aware of how long your gaming sessions are running. Reality checks can be configured from the responsible gaming section of your account settings.

7. Prohibited Activities

The following activities are strictly prohibited on the okzo platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of account balance, and reporting to relevant authorities where required by law. okzo uses automated and manual monitoring to detect prohibited activities and reserves the right to act on reasonable suspicion.

• Money laundering: depositing funds derived from illegal activity and withdrawing them after nominal wagering. okzo complies with applicable anti-money laundering obligations and will report suspicious transactions as required by law.
• Bonus abuse: opening multiple accounts to claim multiple welcome bonuses, using software to exploit promotional mechanics, placing opposing bets across multiple accounts to guarantee bonus conversion, or any other technique designed to extract value from promotions without genuine play.
• Use of automated software, bots, scripts, or artificial intelligence tools to interact with the okzo platform in place of a human player. All play on okzo must be conducted by the registered account holder acting personally and in real time.
• Collusion between players in any live casino game, poker variant, or tournament, including communicating hole cards, sharing game information in real time, or coordinating wagers to manipulate game outcomes.
• Any attempt to hack, reverse-engineer, or otherwise compromise the security or integrity of the okzo platform, its servers, its game providers' systems, or any payment infrastructure connected to the platform.

8. Intellectual Property

All content on the okzo platform — including its design, layout, graphics, software code, game interfaces, text, trademarks, logos, and promotional materials — is the intellectual property of okzo or its licensed third-party providers, including game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the okzo platform for personal, non-commercial entertainment purposes only. You may not copy, reproduce, distribute, modify, or commercially exploit any content from okzo without prior written consent. Unauthorised use of okzo's intellectual property will result in immediate account termination and may give rise to civil or criminal liability.

9. Limitation of Liability

To the maximum extent permitted by applicable law, okzo's total aggregate liability to any player in connection with use of the platform — whether arising in contract, tort, negligence, or otherwise — shall not exceed the total amount deposited by that player to their okzo account in the 30-day period immediately preceding the event giving rise to the claim.

• okzo is not liable for any indirect, consequential, special, incidental, or punitive damages arising from your use of the platform, including loss of profits, loss of data, loss of goodwill, or service interruption — even if okzo has been advised of the possibility of such damages.
• okzo is not responsible for any losses arising from your use of the platform in a jurisdiction where online gambling is not permitted. It is your sole responsibility to verify the legality of using okzo in your location before making a deposit or placing a bet.
• Game outcomes on the okzo platform are determined by certified random number generation (RNG) systems operated by our licensed game providers. okzo does not control and is not liable for individual game outcomes, including any outcome a player considers unfair or inconsistent with expected statistical distributions over a short session.

10. Amendments and Governing Law

okzo reserves the right to amend these Terms and Conditions at any time. Where changes are material, okzo will provide reasonable notice to registered users via the platform's notification system or by email to the address registered on your account. Your continued use of okzo after the effective date of any amendment constitutes acceptance of the revised Terms.

These Terms and Conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which okzo operates. Any disputes that cannot be resolved through okzo's internal dispute resolution process may be referred to an appropriate dispute resolution body as determined by okzo.

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.